Shipping policy

SHIPPING POLICY

Free insured shipping on every US order. All orders placed at clarkprestigewearshop.com are shipped by Clark Prestige Wear Corp with full tracking and shipping insurance included at no extra cost.

Processing time Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). Orders placed on weekends or holidays begin processing on the next business day.

Delivery time Once shipped, orders are delivered by FedEx or DHL Express in approximately 3–7 business days, depending on your location. Total estimated time from order to delivery is 4–10 business days. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or peak seasons.

Tracking As soon as your order ships you will receive a shipping confirmation email with your tracking number. You can also track your order at any time from the order status page linked in your confirmation email. Please allow 24–48 hours for the carrier to update tracking information after the label is created.

Shipping destinations We currently ship to addresses within the United States only. We do not ship to PO Boxes, APO/FPO addresses, or freight forwarders. Please make sure your shipping address is complete and correct at checkout — we cannot change the address once the order has shipped, and we are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, stolen, or damaged shipments Every order is insured against loss, theft, and damage in transit. If your tracking shows no movement for more than 7 business days, if your package is marked delivered but has not arrived within 2 business days, or if your item arrives damaged, contact us at clarkprestigewearcorp@proton.me within 7 days with your order number (and photos of the packaging and item in case of damage). We will file the insurance claim on your behalf and send a free replacement or issue a full refund — your choice.

Order changes and cancellations If you need to change or cancel your order, contact us as soon as possible. We can modify or cancel orders free of charge as long as they have not yet been processed for shipment. Once an order has shipped it cannot be cancelled, but it can be returned under our 30-Day Money-Back Guarantee.

Questions Clark Prestige Wear Corp — 1500 N Grant St Ste R, Denver, CO 80203, United States Email: clarkprestigewearcorp@proton.me Customer service hours: Monday–Friday, 10:00 a.m. – 6:00 p.m. (Mountain Time). We reply to every message within 24 hours on business days.